Shipping Policy

Shipping Policy for Copperhead Safety

Effective Date: May 11, 2026

Thank you for shopping with Copperhead Safety. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

Orders are generally processed within 1–4 business days after payment is successfully received. Estimates on individual product pages are estimates only and may not reflect current shipping times.

Processing times may vary due to:

• Product availability
• Order volume
• Holidays
• Carrier delays
• Fraud or verification reviews

Orders are not shipped on weekends or federal holidays.

2. Shipping Methods

Copperhead Safety may ship orders using carriers including:

• USPS
• UPS

Shipping methods and estimated delivery times are displayed during checkout when available.

3. Shipping Rates

• Flat rate: $8.00 per order, charged at checkout.
• Free shipping: orders over $150 ship free.

Any additional free shipping promotions apply only when specifically stated.

4. Domestic Shipping

We currently ship within the United States where legally permitted. All orders ship from our facility in Mission, Kansas.

Certain products may be restricted in some jurisdictions due to local, state, or federal regulations. Customers are responsible for ensuring purchased items are legal in their area before ordering.

Copperhead Safety reserves the right to cancel or refuse orders that violate applicable laws or shipping restrictions. We also reserve the right to charge restocking fees of up to 50% if justified by customer behavior.

5. Dealer and Wholesale Orders

Large dealer, wholesale, or bulk orders may require:

• Additional processing time
• Freight shipment arrangements
• Signature confirmation
• Manual shipping quotes

Customers may be contacted after purchase regarding freight or special handling requirements.

6. Tracking Information

Once an order ships, tracking information will typically be sent via email.

Tracking updates are provided directly by the shipping carrier and may take time to appear after label creation.

7. Lost, Stolen, or Delayed Packages

Copperhead Safety is not responsible for:

• Carrier delays
• Lost or stolen packages marked as delivered
• Incorrect shipping addresses provided by customers

If a package is lost in transit, contact the shipping carrier first for assistance, then reach out to us with your order number and the carrier claim details. Claims may require investigation by the carrier before resolution.

8. Address Accuracy

Customers are responsible for providing accurate shipping information.

If an order is returned due to:

• Incorrect address
• Undeliverable address
• Failure to claim package

the customer may be responsible for additional shipping fees.

9. Damaged Shipments

If your order arrives visibly damaged:

• Retain all packaging materials
• Take photographs of the package and contents
• Contact Copperhead Safety within 5 business days of delivery

Failure to report damage promptly may affect claim eligibility.

10. Restricted Items and Compliance

Certain products sold by Copperhead Safety may be subject to:

• Age restrictions
• State or local regulations
• Dealer-only sales requirements

By placing an order, customers certify that they are legally eligible to purchase and possess the items ordered.

11. International Shipping

Copperhead Safety does not currently offer international shipping.

12. Contact Information

For shipping-related questions, contact:

Copperhead Safety Email: team@copperheadsafety.com Mission, KS